The customer
A reliable partner of the most consecrated automotive part manufacturers, Augsburg International is a trendsetter on the Romanian automotive market, with a business card that says “German quality”.
The challenge
Augsburg International needed a solution that helped them automatically inform the customers about their situation, and that could connect with their ERP system.
The solution
We have developed a platform that allows the customers to see the information that was unavailable to them before. The customers can access a page where they see all the indicators, such as bonuses and order value, all in a user-friendly page.
Benefits
- Augsburg can now easily manage their customer base and customize their bonuses for each one of them;
- The solution is fully integrated with their ERP system;
- Customer satisfaction increases because their information is displayed in a way that is easy to understand for everybody.