A reliable partner of the most consecrated automotive part manufacturers, Augsburg International is a trendsetter on the Romanian automotive market, with a business card that says “German quality”.
Augsburg International needed a solution that helped them automatically inform the customers about their situation, and that could connect with their ERP system.
We have developed a platform that allows the customers to see the information that was unavailable to them before. The customers can access a page where they see all the indicators, such as bonuses and order value, all on a user-friendly page.
The CustomSoft team helped us to define the structure and build an internal system that we use in relationship with our customers. We recommend them for their flexibility and fast response times in case of need. We will continue to rely on CustomSoft team further for our internal projects.
- Augsburg can now easily manage their customer base and customize their bonuses for each one of them;
- The solution is fully integrated with their ERP system;
- Customer satisfaction increases because their information is displayed in a way that is easy to understand for everybody.